Consultenos Group S.A.
Ideas on aftersales, technology, and mobility
Analysis and perspective from the Consultenos team on where automotive service is heading in Panama: not product notes, but the view of the people who run the shop every day.
Technology
Technology
Panama has 5G. Is automotive aftersales ready to use it?
Panama launched its National Advanced Technologies Agenda. For the automotive sector, and aftersales in particular, the uncomfortable question is whether we're ready to turn that connectivity into better processes, or whether we'll end up with faster shops that are just as disconnected.
Read the article →Agentic AI and the future of automotive aftersales
Agentic AI isn't another chatbot: it's a shift from systems that inform to systems that pursue an objective and take action. Edward Burgos explores how this could transform diagnosis, parts management, warranty, and customer relationships in automotive aftersales.
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